Privacy policy
Last Updated: March 2026
At Coco Elan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cocoelanco.com.
Information We Collect
When you visit our site or make a purchase, we may collect certain information about you.
Personal Information
This may include:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
This information is collected when you place an order, subscribe to emails, or contact us.
Payment Information
We do not store your payment details.
Payments are securely processed through trusted third-party payment providers, including:
- Shopify Payments
- Amazon Pay
- Other supported payment processors
Your payment information is handled according to the privacy policies of these providers.
Automatically Collected Information
When you browse our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Time zone
- Pages viewed
- Referring websites
This information helps us understand how customers use our website and allows us to improve the shopping experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer service
- Improve our website and products
- Detect and prevent fraudulent activity
- Send marketing communications if you have opted in
You may unsubscribe from marketing emails at any time.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party providers that help operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting platforms
- Email marketing services
- Analytics providers
These providers only receive the information necessary to perform their services.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website functionality
You can disable cookies through your browser settings if you prefer.
Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on your location, you may have the right to request access to or deletion of your personal information.
To request access or removal of your data, please contact us at:
hello@cocoelanco.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Email: hello@cocoelanco.com